Privacy Policy

Last updated: April 27, 2026

1. Data We Collect

When registering and using Nexride CRM, we receive the following categories of data:

• Account owner contact details: email, name, phone number.
• Payment data is handled by our payment partner Lemon Squeezy. We do not store bank card numbers on our servers.
• Customer data of your fleet that you enter into the CRM (name, contacts, documents, rental history). You act as the data controller; we are the processor.
• Technical data: IP address (stored as a hash), user agent, date and time of visit, action logs within the system.

2. How We Use Data

• Providing the CRM service and its core functionality.
• User support and responding to your requests.
• Financial operations: invoicing, subscription processing.
• We do not share data with third parties for marketing. Sharing is only possible with infrastructure providers without which the service cannot operate: hosting, payments, email notifications.

3. Where Data Is Stored

• Primary database — Supabase, Singapore region.
• Daily backups are stored encrypted.
• Client documents (e.g., ID photos) are encrypted with AES-256.

4. Your Rights

You may request a copy of your data, correction, or deletion. Write to privacy@nexride.asia. Requests are processed within 30 days.

5. Cookies

We use only session cookies for authentication (NextAuth). Third-party analytics are disabled by default.

6. Children Under 18

The service is not intended for persons under 18. We do not knowingly collect personal data from minors.

7. Policy Changes

We will notify you of material changes to this policy by email at least 30 days before they take effect.